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For Business & Beyond

This program provides the essential communication skills you need
to thrive in any workplace environment and become a confident leader.
Course learning outcomes include a solid understanding of decision making,
workplace etiquette, and business ethics.

PC SU20 Class picture
Receive a certification in Professional Communications by Southwest Airlines

Program Overview

Do you have the essential communication skills to thrive in any workplace environment? Do you have the decision-making skills, workplace etiquette, and business ethics to be a good leader? Employers are looking for qualified people who understand how to communicate in professional environments. This interactive course prepares you to thrive in any workplace by developing your skills to:

  • Identify various types of communication and the purpose/importance of each type in the workplace
  • Understand the decision-making process and how this can affect your career
    Explore goal setting and how establishing and achieving goals can positively impact your career
  • Analyze and interpret both positive and negative effects verbal and non-verbal communication styles can have in a working environment
  • This course requires 54 hours of in-class instruction and 48 hours of individual online instruction. Total course hours: 102 hours.
  • All materials
  • Voucher for taking the certification exam 
Professional Communications


Contact the Career Education Coordinator for more information.

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